This Privacy Policy explains how luky97 collects, processes, stores, and protects the personal data of every player registered on our platform. Your privacy is a core obligation, not an afterthought.
Last Updated: 1 January 2026
luky97 ("we", "us", "our") operates the online betting and casino platform available at luky97.bet. We are committed to protecting the privacy and personal data of all players who register and use the luky97 platform. This Privacy Policy describes our practices regarding the collection, processing, storage, and disclosure of personal information in connection with your use of luky97 services.
This policy applies to all users of luky97.bet, including registered account holders and visitors who have not yet completed registration. By accessing or using the luky97 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, you should discontinue use of the platform immediately.
This Privacy Policy should be read alongside the luky97 Terms & Conditions. Together, these documents form the complete framework governing your relationship with luky97. In the event of any conflict between these documents on a privacy matter, this Privacy Policy shall prevail.
luky97 operates under an international gaming license that imposes mandatory data protection obligations on the platform. Compliance with these obligations is not optional — it is a condition of our license and a commitment we take seriously for every player in Pakistan and beyond.
luky97 collects only the personal data that is necessary to provide our services, comply with regulatory requirements, and maintain the security and integrity of the platform. The categories of personal data we collect include:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, CNIC, date of birth | KYC verification, age checks, regulatory compliance |
| Contact | Email, phone number | Account communication, 2FA, support |
| Financial | Payment method IDs, transactions | Deposits, withdrawals, AML compliance |
| Technical | IP address, device info | Security, fraud detection, geolocation checks |
| Gaming Activity | Bet history, game sessions | Account management, responsible gaming monitoring |
luky97 collects personal data through the following channels:
The majority of the personal data luky97 holds about you is information you provide directly during registration, KYC verification, payment processing, or when contacting customer support. This includes all identity, contact, and financial data described in Section 2.
When you use the luky97 platform — whether browsing, placing bets, or playing casino games — certain technical and activity data is collected automatically through our platform systems and cookies. This includes IP addresses, device identifiers, session data, and all betting and gaming activity records.
As part of our KYC and AML obligations under our international gaming license, luky97 may receive identity verification data from third-party identity verification service providers. These providers confirm the accuracy of the information you submit and assist luky97 in meeting its regulatory compliance requirements.
When you make a deposit or request a withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, or USDT TRC20, luky97 receives transaction confirmation data from those payment providers. luky97 does not receive or store full bank account credentials — only the information necessary to confirm and reconcile transactions.
luky97 uses the personal data it collects for the following purposes:
luky97 processes your personal data on the following legal bases:
Much of the personal data luky97 processes is necessary to perform the contract between you and luky97 — namely, providing you with access to the betting and casino platform, processing your deposits and withdrawals, and managing your account. Without this data, luky97 cannot deliver its services to you.
luky97 is required by the terms of its international gaming license and applicable regulations to collect and retain certain personal data, including identity verification records, transaction histories, and responsible gaming activity logs. Processing this data is a legal obligation, not a discretionary choice.
luky97 processes certain data — including device and session data for fraud detection, and aggregated usage data for platform improvement — on the basis of its legitimate business interests. luky97 has assessed that these legitimate interests are not overridden by your privacy rights in the context of running a regulated online gaming platform.
Where luky97 sends you marketing communications or uses non-essential cookies, we rely on your consent as the legal basis for processing. You may withdraw your consent at any time by updating your preferences in your luky97 account settings or by contacting our support team via live chat.
luky97 does not sell your personal data to third parties. We share your personal data only in the following circumstances and only to the extent strictly necessary:
luky97 engages carefully selected third-party service providers to support platform operations. These include identity verification providers, payment processors, fraud detection services, casino game software providers, and customer support platform operators. All service providers are contractually bound to process your data only on luky97's instructions and to maintain appropriate security standards.
When you make a deposit or withdrawal, the minimum necessary transaction data is shared with your selected payment provider — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, or USDT TRC20 — to complete the transaction. Each payment provider operates under its own privacy policy and data handling practices.
luky97 may be required to disclose your personal data to regulatory bodies, law enforcement agencies, or other governmental authorities where required by law, by the terms of our international gaming license, or in connection with the investigation or prevention of fraud, money laundering, or other criminal activity. luky97 will comply with all lawful requests for data disclosure.
In the event that luky97 undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the successor entity before your data is transferred, to the extent practicable.
luky97 will never sell, rent, or trade your personal data to third-party marketers or data brokers. Data sharing is limited strictly to what is operationally or legally necessary.
luky97 treats financial data with the highest level of sensitivity. All payment transactions processed via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and USDT TRC20 are handled through encrypted, PCI-compliant payment channels where applicable. luky97 does not store full bank account credentials, card numbers, or mobile banking PINs on its servers.
Transaction records — including deposit amounts, withdrawal amounts, timestamps, and payment method identifiers — are retained by luky97 as required under our international gaming license and AML obligations. These records form part of your regulated account history and may be disclosed to regulatory or law enforcement authorities upon lawful request.
All account balances on the luky97 platform are held and displayed in Pakistani Rupees (PKR). luky97 maintains segregated accounting for player funds to ensure that your deposited balance is identifiable and protected at all times.
luky97 uses cookies and similar tracking technologies on the luky97.bet platform to support essential functionality, improve user experience, and — where you have provided consent — to deliver relevant promotional content.
These cookies are strictly necessary for the luky97 platform to function. They maintain your login session, remember your account preferences, and ensure the security of your session. Essential cookies cannot be disabled without impairing your ability to use the platform.
With your consent, luky97 uses analytics cookies to understand how players interact with the platform — including which pages are visited most frequently, how long sessions last, and where technical errors occur. This data is used in aggregated, anonymised form to improve the luky97 platform for Pakistani users.
With your consent, luky97 may use cookies to deliver personalised promotional content relevant to your gaming preferences. You may withdraw consent for marketing cookies at any time through your browser settings or by contacting luky97 support.
You can control and manage cookies through your browser settings. Please note that disabling essential cookies will affect your ability to use certain features of the luky97 platform. Instructions for managing cookies are available in the help section of all major browsers.
luky97 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve any disputes that may arise in connection with your account. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Identity & KYC records | 5 years after account closure | Gaming license regulatory requirement |
| Transaction history | 5 years after transaction date | AML compliance and financial record-keeping |
| Betting & gaming activity | 5 years after account closure | Regulatory audit trail |
| Support communications | 3 years after last interaction | Dispute resolution and quality assurance |
| Self-exclusion records | Permanently retained | To prevent re-registration during exclusion periods |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
Upon expiry of the applicable retention period, luky97 will securely delete or irreversibly anonymise your personal data unless we are required by law to retain it for a longer period.
luky97 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While luky97 takes data security very seriously, no online platform can guarantee absolute security. You are responsible for keeping your own luky97 account credentials secure and for notifying support immediately if you suspect any unauthorised access to your account.
As a luky97 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or email at [email protected].
You have the right to request a copy of the personal data luky97 holds about you. We will respond to all verified access requests within a reasonable timeframe consistent with our regulatory obligations.
If any personal data luky97 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that changes to identity data (such as name or date of birth) will require re-verification via our KYC process.
You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. However, luky97 is required by its international gaming license to retain certain data (such as KYC records and transaction histories) for defined regulatory periods, and such data cannot be deleted on request during those periods.
In certain circumstances, you may request that luky97 restrict processing of your personal data — for example, while a rectification request is being resolved. Where processing is restricted, luky97 will continue to store your data but will not process it for other purposes until the restriction is lifted.
You have the right to object to luky97 using your personal data for direct marketing purposes at any time. You can opt out of marketing communications via your account settings or by contacting support. Opting out of marketing does not affect the processing of data necessary to provide core platform services.
Where luky97 processes your data on the basis of consent (such as for marketing cookies or promotional emails), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
luky97 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If luky97 discovers that an account has been registered by a person under 21, the account will be immediately suspended, all associated data will be flagged for regulatory review, and deposits will be returned in accordance with our procedures.
Age verification is conducted as part of the KYC process for all luky97 accounts. If you are a parent or guardian and believe that a minor has registered with luky97 using falsified information, please contact our support team immediately via live chat so that we can take prompt action.
luky97 reserves the right to update or revise this Privacy Policy at any time. Where material changes are made, registered players will be notified via email or an in-platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page reflects the most recent revision.
Your continued use of the luky97 platform following the posting of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with a revised Privacy Policy, you should cease using the platform and contact support to request account closure.
We encourage you to review this Privacy Policy periodically to stay informed about how luky97 protects your personal data. The current version is always available at luky97.bet/privacy-policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way luky97 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
luky97 will acknowledge all privacy-related enquiries within 24 hours and aims to resolve them fully within 30 days. Where a complaint cannot be resolved directly, it may be escalated through the dispute resolution mechanism provided under luky97's international gaming license.
Six concrete commitments that keep your personal data safe on the luky97 platform.
Every connection between your device and luky97.bet is protected by 256-bit SSL encryption. Your login credentials, personal data, and PKR transaction details are never transmitted in plain text.
luky97 verifies the identity of every player via CNIC and supporting documents before enabling withdrawals. This protects your account and ensures no one else can access your PKR balance.
luky97 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate your luky97 account and meet regulatory obligations.
Deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and Raast are processed through encrypted payment channels. luky97 never stores your banking PINs or full account credentials.
luky97 gives you meaningful control over your personal data — including the right to access, correct, restrict, and in eligible cases delete the information we hold about you. Contact support anytime to exercise these rights.
luky97 operates under an international gaming license that mandates data protection standards. Our privacy practices are subject to regulatory oversight — giving you an additional layer of accountability beyond our own commitments.
Log in to your luky97 account to manage your privacy preferences, update your communication settings, or access your responsible gaming tools — all in one secure place.
luky97 Login Responsible Gaming